One-off remote or onsite help with clear scope, practical next steps, and confirmation before work begins.
Request reviewResponse times are availability targets, not guarantees. A technician or provider confirms fit and availability before a booking is confirmed.
One-off support or membership
Both paths start with a review. Target response windows are subject to technician or provider confirmation and do not guarantee service or a booking.
$79
For email issues, PC issues, and Microsoft 365 help when a remote session is the practical next move. One-off Remote support covers up to 45 minutes.
Availability target: response within 45 minutes, not a guarantee. Coverage and availability need review; additional time, parts, or equipment require approval.
$129
Wi-Fi issues, setup and hardware, and network troubleshooting for a practical onsite visit. One-off Onsite support covers up to 90 minutes.
Availability target: response within 90 minutes, not a guarantee. Coverage and availability need review; additional time, parts, or equipment require approval.
View onsite supportAfter 5 Business is optional.
It is a credit-based membership for businesses that expect to need support again. It is not unlimited support, and available credits and fit are confirmed during review.
How payment works
01
Card authorization
After review, approved requests continue through secure platform checkout for card authorization.
02
Service provided
A confirmed technician or provider completes the agreed remote session or onsite support.
03
Final charge
The final charge follows the service provided through the existing platform payment path.
Clear scope
In scope
Everyday email, PC, Microsoft 365, Wi-Fi, setup, hardware, and network troubleshooting.
Dallas–Fort Worth
We're deliberately focused on practical after-hours support in the DFW service area.
Not part of this service
Data recovery, complex repair, managed IT, enterprise administration, cybersecurity monitoring, and ISP or manufacturer repairs are outside the current scope.
Request help
Your remote support selection is already set. We’ll review it before confirming availability, booking, card authorization, or a final charge.